Privacy Policy

Avant Car is aware of the importance of your privacy, so we make every effort to protect the personal data of our users. The purpose of our Privacy Statement is to inform you of our Privacy Policy and the opportunities you have when collecting and using data online. The Privacy Statement is available at the bottom of each Avant Car website.

Collection of personal data

You can visit Avant Car websites without identifying yourself or providing personal information. On some sites, you must enter your personal information, such as your email address, name, personal or business address, phone number, etc. to have your order or inquiry processed. You must provide us with personal information in the following instances:
  • When signing up on the Avant Car website
  • When using the Avant Cara online booking system
  • When filling out online contact forms
  • When participating in online research and marketing campaigns
  • When requesting to be included in the email directory, you are solely responsible as the user for the authenticity of personal data and contact information
  • We use the collected contact information to contact the user, when necessary or the user requests it. You can revoke your consent for the use of your personal data at any time. In this case, Avant Car will do everything required to fulfill your request immediately. Access to certain Avant Car websites, services, products or activities requires the use of a password. The user is solely responsible for protecting the confidentiality of his or her password

Use of personal data

Avant Car uses your personal information to process your order or request and to communicate with you: to reply to your inquiries, and to send marketing materials or notifications. We will only use personal and contact information for the purpose for which it was collected, in accordance with your consent. We will always inform you in advance about the collection of personal data and its purpose. If we need to collect or use data for purposes other than those indicated, we will contact you to obtain your consent.

Concern for the protection of personal data

Avant Car is obliged to protect the data you provide to us. We prevent unauthorized access to data, as well as unauthorized use and disclosure of data with a number of different security technologies and procedures. When necessary, our website uses the SSL protocol to increase the security of confidential data transmission. Within the Avant Car company, we store data in permanently controlled computer systems with limited access to controlled locations.

Disclosure of personal data to third parties

Avant Car will not forward personal data about its users to any other natural or legal person without their consent. We reserve the right to access and disclose personal data when required to do so by law. We comply with legal requirements, use data in legal proceedings, or protect the rights and assets of the Avant Car company or our customers. When cooperating with other companies, which provide special services for Avant Car, Avant Car provides them with access to such data, which is required for the performance of their services. These associates are contractually bound to protect the confidentiality of such data and may use it solely to carry out their services.

Use of cookies and tracking technology

Avant Car website uses so-called cookies, files that allow users to view and use our website, in accordance with their preferences. A cookie is a small text file that an Internet server stores on your computer’s hard disc. Its main purpose is to store your settings and other data in the computer, so that they do not need to be re-entered when you visit our website the next time. A cookie cannot run programs or infect your computer with a virus. A cookie does not allow us any access to your system or personal data. The use of cookies is a standard procedure on most websites. Default browser settings allow the use of cookies. When you do not agree to their use, change your browser settings so that cookies cannot be downloaded, but this may limit your ability to communicate with the Avant Car website. Even if you accept cookies, you can easily delete them later with your browser tools. We use cookies exclusively to collect data about your use of the Avant car website and services. With our website analysis tools, we can easily collect information from your browser that tell us, for instance, what website you came from, which browser and keywords you used to search for us, which pages you viewed on our website and what add-ons, height and width your browser uses. With various tracking technologies, we easily collect information about which websites you visit and which links you open, as well as other activities, which you can find out about on our website. In addition, we collect common information that the browser sends to each website visited, such as IP address, browser type and language, and time of access.

Changes to the Privacy Statement

The Privacy Statement was last modified in May of 2009. We update the Privacy Statement from time to time in accordance with changes to our services and based on user feedback. We will post any changes to the Privacy Statement here and update the date of the last change. In the event of significant changes, we will notify you in a visible place or by direct notice.

Your questions and suggestions

In the event of any questions, concerns or suggestions regarding our collection, use or disclosure of your personal data, please contact us via the online form or contact our Customer Support Center.

Personal data protection clause

We are the data controller for the personal data that you provide us with this consent (name and surname, telephone number, e-mail address, address, location, etc.). Your personal data is used for the purpose of preparing a quote according to your request made via the website. Personal data will be carefully stored for the purpose for which it was collected and in accordance with the time periods specified in this Privacy Policy. If you do not allow the use of your personal data, we will unfortunately not be able to provide you with a car rental service.

 

In order to provide you with the highest possible quality of service, and inform you about our services and news from our offering (direct marketing), your email address will be included in our database of messages about the car rental service. The legal basis for the processing of your personal data for the purpose of direct marketing is our legitimate interest. The e-mail address will be stored until you send us a request to stop processing your data, and we undertake to periodically check whether there is a purpose for the processing of personal data, which means we will check whether there is a purpose every two years from the end of the calendar year in which we received your email address. The processing of personal data for the purpose of direct marketing may be terminated at any time without providing a reason. In this case, we will no longer process your personal data for this purpose. If you no longer wish to receive notifications about our services, you can cancel them at any time by sending the written message “Cancellation” to the email address: privatnost@avantcar.hr

 

We undertake not to send your personal data outside the EU or the EEA without adequate protection. Your personal data may be transferred to the United States. When sharing your personal data, we will check whether our data processors in the US are included in the EU-US Privacy Protection Program (Privacy Shield).

 

Your rights are: right of rectification, cancellation of consent, access to personal data, transfer of data, deletion of personal data, restriction of processing, right to appeal and right to object to the following body:

 

Personal Data Protection Agency,

Martićeva ulica 14, HR – 10000 Zagreb
Tel. 00385 (0) 1 4609-000
Fax. 00385 (0) 1 4609-099
E-mail: azop@azop.hr
Web: www.azop.hr

 

More information about the protection of personal data can be found in the Privacy Statement, which is available on the website www.avantcar.hr. If you have additional questions, you can also contact our personal data protection officer directly via: privatnost@avantcar.hr.